There are a number of negotiation techniques that you can use to help settle a conflict or argument. Sometimes it’s worth using humor while other times it’s best to try to stick to the facts of an issue and not allow emotions to get too much of a foothold.
Most of us would probably agree that a key to alleviating unnecessary conflict is honest, effective communication. Honest, effective communication is achieved by a number of strategies discussed in this site and what is important to remember is this: you bring yourself into every conversation, classroom, career, relationship, and situation. And sometimes “who you are” (i.e., your emotions, political views, educational level, personality, sexual orientation, etc.) can skew your attempts to really listen to another and empathize with their position.
“If the only tool you have is a hammer, you tend to see every problem as a nail.” — Abraham Maslow
Information Pages on Negotiation
Blog Posts on Negotiation
Want more information and articles on negotiations? Check out our Conflict Resolution Blog (Negotiations Section) for more!
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