Resource Books

Resource Books

Book NameImageTopicsDescriptionPurchase
A Guide to Divorce Mediation: How to Reach a Fair, Legal Settlement at a Fraction of the CostFriedmandispute management, mediationMediation has boomed to become the preferred alternative to standard divorce practice. Mediation is sane, economical, fair, and legal, an innovative process that is the last act of partnership between a married couple.Buy Now
Alternative Dispute Resolution for Organizations: How to Design a System for Effective Conflict ResolutionStittalternative dispute resolution, dispute resolutionAlternative Dispute Resolution (ADR) is a rapidly growing field, due to its popularity as an alternative to long and expensive lawsuits. ADR involves resolving disputes of any kind outside of the judicial system, through negotiation, mediation, arbitration, and other processes.Buy Now
Alternative Dispute Resolution in the Workplace: Concepts and Techniques for Human Resource Executives and Their CounselBerkeley & McDermottalternative dispute resolution, dispute resolutionMcDermott and Berkeley introduce executives to ADR, how it's done, and its benefits. This book will be interesting and important reading for executives and for legal counsel that may be unfamiliar with ADR.Buy Now
Basic Skills for the New ArbitratorGoodman BookarbitrationBasic Skills for the New Arbitrator provides a detailed overview of arbitration, from the pre-hearing phase through the hearing and deliberation of the award. It guides the new arbitrator through the arbitration process by answering the one hundred questions most frequently asked by new arbitrators.Buy Now
Basic Skills for the New MediatorGoodman MediatormediationBasic Skills for the New Mediator provides a detailed overview of mediation, from the premediation conference through all stages of the mediation session. It guides the new mediator through the mediation process by answering the one hundred questions most frequently asked by new mediators. Buy Now
Beyond Winning: Negotiating to Create Value in Deals and DisputesMnookin Bookarbitration, dispute managementBeyond Winning charts a way out of our current crisis of confidence in the legal system. It offers a fresh look at negotiation, aimed at helping lawyers turn disputes into deals, and deals into better deals, through practical, tough-minded problem-solving techniques.Buy Now
Breakthrough International Negotiation: How Great Negotiators Transformed the World's Toughest Post-Cold War ConflictsWatkins & Rosegrantarbitration, conflict resolution, mediationBased on extensive interviews and research with key players at the highest level, this book not only tells some incredibly dramatic stories but shows how to use these demonstrated strategies, skills, improvisational interventions and other techniques.Buy Now
Business Dispute Resolution: Best Practices in System Design and Case ManagementCavenaghdispute resolutionThis text engages the reader through realistic examples and provides concise presentation of business dispute resolution. Each chapter highlights key terms and definitions, thus reinforcing important concepts. Buy Now
Commercial Mediator's Handbook: A Practical, Systems-Based ApproachWarren & Scogginsdispute management, mediationThe Commercial Mediator's Handbook uses a more narrow definition of mediation and addresses the commercial mediator's need for a theory-based, yet practical, guide to preparing for, conducting, and managing commercial disputes.Buy Now
Conflict Mediation Across Cultures: Pathways and PatternsAugsburgerconflict resolution, mediationDavid Augsburger believes conflict is inevitable in human life, but that it is essential and can be quite constructive. He focuses on interpersonal and group conflicts and provides a comparison of conflict patterns within and among various cultures.Buy Now
Conflict Resolution Across Cultures: From Talking It Out to Third Party MediationMyers & Filnerconflict resolution, mediationIn less than 100 pages Selma Myers and Barbara Filner have provided us with a solid and workable overview of person-to-person conflict resolution and mediation. Buy Now
Conflict Resolution: Theory, Research, and PracticeSchellenbergarbitration, conflict resolution, mediationReviews classic and contemporary theories of conflict, focusing on five main ways people try to resolve their conflicts--coercion, negotiation, adjudication, mediation, and arbitration.Buy Now
Culture and Conflict Resolution (Cross-Cultural Negotiation Books)Avruchconflict resolution, dispute managementWith sophistication and lucidity, Culture and Conflict Resolution exposes shortcomings and proposes an alternative conception in which culture is seen as dynamic and derivative of individual experience.Buy Now
Difficult Conversations: How to Discuss What Matters MostStone, Patton & Heenconflict resolutionThe authors outline a step-by-step process designed to help readers negotiate the most difficult conversations imaginable, from negotiating with a tricky client to telling someone "I love you."Buy Now
Dobson 2-in-1: Love Must Be Tough/Straight TalkDobsonconflict resolutionThis new two-in-one volume contains the classic James Dobson bestsellers Love Must Be Tough and Straight Talk -- each loaded with practical, straightforward advice for relationship building.Buy Now
Forgive for Good: A Proven Prescription for Health and HappinessLuskinconflict resolutionBy teaching us how to forgive, this book enables us to move beyond being a victim to a life of improved health and contentment. Based on scientific research, this groundbreaking study from the frontiers of psychology and medicine offers startling new insight into the healing powers of forgiveness. Buy Now
Dynamics of Conflict Resolution: A Practitioner's GuideMayerconflict resolutionThis empowering guide goes beyond observable techniques to offer a close look at the creative internal processes--both cognitive and psychological--that successful mediators and other conflict resolvers draw upon.Buy Now
Handbook of Conflict Resolution: Theory and PracticeDeutsch & Colemanconflict resolutionWritten for professionals and students in the wide variety of conflict resolution fields, this essential resource offers clear directions for creating constructive solutions to challenging interpersonal, inter-group, and international conflict.Buy Now
International Litigation and Arbitration (American Casebook Series)Lowenfeld BookarbitrationIn International Litigation and Arbitration, Professor Lowenfeld has fashioned a fascinating set of cases, narrative, and notes and questions focused on litigation involving parties from more than one state.Buy Now
Harvard Business Review on Negotiation and Conflict ResolutionHarvard Business School Pressconflict resolutionHarvard Business Review on Negotiation and Conflict Resolution offers a selection of the best thinking on negotiation practice and managing conflict in organizational settings.Buy Now
Make Peace With Anyone: Breakthrough Strategies to Quickly End Any Conflict, Feud, or EstrangementLiebermanconflict resolutionMake Peace with Anyone is the first book that shows readers how to quickly resolve any situation, no matter how long it's been going on, or how many people are involved. The techniques and psychological strategies presented here are simple, easy to understand, and work... fast.Buy Now
Making Peace With Conflict: Practical Skills for Conflict TransformationSchrock-Shenkconflict resolution, religionHere is a practical guide to understanding and transforming conflict based on biblical and Anabaptist principles. Over 20 noted authors shaped by many experiences and cultures tell of lessons taught by walking conflict's holy ground.Buy Now
How to Disagree Without Being Disagreeable: Getting Your Point Across with the Gentle Art of Verbal Self-DefenseElginconflict resolution, dispute managementWith Gentle Art of Verbal Self-Defense techniques, you'll be able to respond clearly to hostile comments from others -- or deliver necessary negative messages of your own -- without sacrificing your dignity or principles.Buy Now
Eight Essential Steps to Conflict Resolution: Preserving Relationships at Work, at Home, and in the CommunityWeeksconflict resolutionProblems that "just won't go away" can be settled through methods developed by one of America's leading experts in conflict resolution. In clear language, Weeks shows readers how to turn conflict into lasting partnerships and ensure a fruitful outcome.Buy Now
Dealing With People You Can't StandBrinkman & Kirschnerconflict resolutionWith wit and wisdom, the authors identify the 10 types of difficult people on the job -- including tanks, snipers, grenades, know-it-alls, and think-they-know-it-alls. Step by step, they show exactly how to get results with each.Buy Now
Designing Conflict Management Systems: A Guide to Creating Productive and Healthy OrganizationsCostantino & Merchantconflict resolutionConflict in the workplace is always an eventuality. But it needn't be so costly or counter-productive. This book presents a clear, step-by-step approach for developing conflict management systems within any organization that anticipate the inevitability of conflict and deal with it in a efficient, cost-effective way. Buy Now
Controlling the Costs of Conflict: How to Design a System for Your OrganizationSlaikeu & Hasson Bookarbitration, dispute managementWritten for non-experts in jargon-free language, Controlling the Costs of Conflict provides readers with four guiding principles they can follow to create conflict control systems of their own.Buy Now
Dictionary of Conflict ResolutionYarn Bookarbitration, conflict resolution, mediationThe Dictionary of Conflict Resolution offers common and varied uses of terms, clarifies differences between terms, and recommends accurate usage.Buy Now
Employment Dispute Resolution and Worker Rights in the Changing Workplace (LERA Research Volume)Eaton & Keefeconflict resolution, dispute managementEmployment Dispute Resolution and Worker Rights in the Changing Workplace includes sections on grievance mediation, the status of the grievance procedure in workplaces with extensive worker and/or union participation in decision making, and high-performance workplaces.Buy Now
Fair Division: From Cake-Cutting to Dispute ResolutionBramsdispute managementFair Division, unlike most research on fairness in the social sciences and mathematics, is devoted solely to the analysis of constructive procedures for actually dividing things up and resolving disputes, including indivisible items or issues, such as the marital property in a divorce or sovereignty in an international dispute.Buy Now
From Conflict to Cooperation: How to Mediate a DisputePotterconflict resolution, dispute managementThis excellent source can serve as a basic training manual for you who are involved in mediating disputes. The extensive array of real-life examples of typical scripts that may play out in situations that will help you clarify these ideas. Buy Now
Getting to Resolution: Turning Conflict Into CollaborationLevineconflict resolution, dispute managementLevine's seven-step model integrates two skills essential for success -- collaboration and conflict resolution -- and emphasizes the importance of a shift in attitude, assumptions, and approaches when facing a problem.Buy Now
Settlement of Foreign Investment DisputesSornarajah Bookarbitration, settlementsThe Settlement of Foreign Investment Disputes in International Law deals first with the internal balances within modern foreign investment contracts, the complexities that arise due to state participation or interference in these contracts, and the stances that are taken when disputes arise.Buy Now
Protecting the Gift: Keeping Children and Teenagers Safe (and Parents Sane)Beckerconflict resolutionIn this empowering book, Gavin de Becker, the nation's leading expert on predicting violent behavior and author of the monumental bestseller The Gift of Fear, offers practical new steps to enhance children's safety at every age level, giving you the tools you need to allow your kids freedom without losing sleep yourself.Buy Now
Restorative Justice: Healing the Foundations of Our Everyday LivesSullivan & Tifftconflict resolution, dispute managementRestorative justice is a growing movement that strives to achieve reconciliation between crime victims and the persons who have harmed them through the use of various forms of mediation and nonviolent conflict resolution.Buy Now
Training Games For Assertiveness and Conflict Resolution: 50 Ready to Use ActivityBishopconflict resolutionTraining expert Sue Bishop pulls together more than 50 ready-to-use activities -- innovative training games, role plays, ice breakers, openers, experiential learning exercises and more -- that are guaranteed to bring out the best in your participants. Buy Now
How to Get Paid for Construction Changes: Preparation, Resolution Tools and TechniquesPinnelldispute managementArm yourself with all current tools and techniques for resolving construction claims in a timely manner and ensuring your profit margin. Filled with case studies and examples of damage calculations, this book gives you clear guidelines for the proper documentation of a dispute.Buy Now
I Hear What You Say, But What Are You Telling Me?: The Strategic Use of Nonverbal Communication in MediationMadonikdispute management, mediationEmploying a proven process, Barbara Madonik -- communication expert, mediator, and international consultant -- reveals what it takes to understand, analyze, and utilize nonverbal communication to greatly enhance the mediation process.Buy Now
Managing Environmental Disputes: Network Management as an Alternative (Environment & Management)Glasbergendispute managementThe authors are convinced that a new approach to managing environmental disputes is needed in order to deal effectively with environmental problems. Indeed, this book presents a viable alternative, which is called network management.Buy Now
Mediating Dangerously: The Frontiers of Conflict ResolutionClokemediationMediating Dangerously shows how to reach beyond technical and traditional intervention to the outer edges and dark places of dispute resolution, where risk taking is essential and fundamental change is the desired result. Buy Now
Mediation: A Comprehensive Guide to Resolving Conflicts Without LitigationFolberg & Taylorconflict resolution, dispute management, mediationProvides practical, how-to advice for mediating a variety of conflicts, including those arising from divorces, custody and visitation decisions, family conflict, neighborhood grievances, educational disagreements, environmental disputes, and problems in the workplace.Buy Now
Mediation, Citizen Empowerment, and Transformational PoliticsSchwerindispute management, mediationSchwerin uses a case study of a large urban community mediation program to explore the empowerment concept and to assess widely believed hypotheses about empowerment and community mediation.Buy Now
Mediation and Arbitration of Employment Disputes (Jossey-Bass Conflict Resolution Series)Dunlop & Zack Bookarbitration, dispute management, mediationMediation and Arbitration of Employment Disputes takes a comprehensive look at due process arbitration in practice and offer policy guidelines, as well as an action plan for establishing mediation and arbitration as the cornerstones of any dispute resolution system.Buy Now
Mediation Career Guide: A Strategic Approach to Building a Successful PracticeMostenmediationA comprehensive resource, the book also explores a wealth of timely topics including the need to establish standards of the profession, how to maintain confidentiality, the pros and cons of co-mediation, and the place of mediation in the process of court and law reform.Buy Now
Mediation, Citizen Empowerment, and Transformational PoliticsSchwerindispute management, mediationSchwerin uses a case study of a large urban community mediation program to explore the empowerment concept and to assess widely believed hypotheses about empowerment and community mediation.Buy Now
Mediation Field Guide: Transcending Litigation and Resolving Conflicts in Your Business or OrganizationPhillipsconflict resolution, dispute management, mediationThe Mediation Field Guide is a comprehensive primer that is filled with practical strategies for elevating conflict resolution to a process that can effectively resolve business, personal, community, and institutional disputes on multiple levels.Buy Now
Mediation Process: Practical Strategies for Resolving ConflictMooreconflict resolution, mediationIn this long-awaited, expanded edition, mediation Expert Christopher Moore presents a detailed, step-by-step account of how to use mediation to resolve conflicts of all kinds.Buy Now
Mediator's HandbookBeerdispute resolution, mediationContinuously in print for fifteen years, The Mediator's Handbook provides a time-tested, flexible model for effective mediation in diverse environments and situations.Buy Now
Narrative Mediation: A New Approach to Conflict ResolutionWinslade & Monkconflict resolution, dispute management, mediation The authors map out the theoretical foundations of this new approach to conflict resolution and show how to apply specific techniques for the practical application of narrative mediation to a wide-variety of conflict situations.Buy Now
Online Dispute Resolution: Resolving Conflicts in CyberspaceKatsh & Rifkindispute resolutionThe expert authors examine the tremendous growth of online dispute resolution -- including its use by eBay and other e-commerce companies -- and reveal the enormous possibilities to come, along with the many employment opportunities for practitioners in the field. Buy Now
Reaching for Higher Ground in Conflict Resolution: Tools for Powerful Groups and CommunitiesDukes, Piscolish & Stephensconflict resolution, dispute managementFor everyone who works in and with groups-including mediators, managers, committee chairs, team leaders, consultants, teachers, and trainers -- Reaching for Higher Ground in Conflict Resolution presents clear principles and proven techniques for productive group experience.Buy Now
Promise of Mediation: Responding to Conflict Through Empowerment and RecognitionBush & Folgerconflict resolution, mediationTap the transformative potential of mediation and discover the full promise of the mediation process. In this insightful work, the authors present an alternative theoretical framework that affords a deeper understanding of conflict and mediation -- one based on respect for personal strength and compassion for others. Buy Now
When Talk Works: Profiles of MediatorsKolbdispute management, mediationAt last, Deborah Kolb's collection of interview-based profiles of mediators at work is available in paperback. Written in the style of The New Yorker, the book consists of twelve personal and compelling stories of successful mediators for all areas of our society.Buy Now